Who we are
AgentVia is a DBA of Contact Acceleration ("we", "us"), an independent CRM, operations, and technology partner serving relationship-driven employee benefits agencies. Our website is agentvia.com.
What we collect
- Information you give us through forms, email, or scheduled calls — name, business email, company, phone, and anything you choose to share about your project.
- Basic site analytics — pages visited, referrer, device type, and approximate location. We use this to understand which content is useful.
- Cookies — small files used to keep the site working and to measure anonymous usage. You can disable them in your browser.
How we use it
- To respond to your inquiry and schedule a consultation.
- To deliver the engagement we agreed to.
- To improve our website, services, and content.
- To send occasional updates only if you've asked us to.
What we don't do
- We do not sell your information.
- We do not share client data between engagements.
- We do not use your data to train third-party AI models.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Terms and Conditions
- Upon messaging opt-in, the end user agrees to receive messages from AgentVia regarding consultation scheduling, project coordination, and account-related notifications tied to their inquiry or active engagement.
- End users can opt out at any time by replying STOP, or request more information by replying HELP.
- Message frequency varies. Message and data rates may apply.
- If you need assistance or have questions about our SMS service, reply HELP to any SMS message you receive, or contact our support team at contact@agentvia.com.
Service providers
We use a small set of trusted vendors to run the business — for example, hosting, email, calendar scheduling, CRM, and analytics. They process information on our behalf under their own privacy and security commitments.
Security
We use reasonable administrative, technical, and physical safeguards to protect information. No system is perfectly secure; if we ever learn of a material incident affecting your data, we will notify you.
Your choices
You can ask us to access, correct, or delete information you've shared with us. Email contact@agentvia.com and we'll respond within a reasonable time.
Children
Our services are intended for businesses. We don't knowingly collect information from anyone under 16.
Changes
If we update this policy, we'll change the date above. Material changes will be highlighted on this page.
Contact
Questions about this policy? Email contact@agentvia.com.