The program
How AgentVia Website Care works.
A consultative, proactive approach to keeping your website healthy and performing — at the level of involvement that fits your business.
Essentials — Lightweight hosting, maintenance, and basic support.
Cadence
Quarterly scheduled review
Scheduled, proactive — never reactive-only.
Included time
No hourly tracking
Reasonable minor support requests included.
Ad hoc
Request form
Submit changes anytime; we triage by priority.
Essentials — what's included
Web hosting for one website
Plugin/theme & security updates
Quarterly maintenance review
Minor text/image/content edits
Reasonable website tweaks
General troubleshooting
Best-effort support response
Priority levels
- Low
- Bundled into the next quarterly review.
- Medium
- Addressed within the next maintenance cycle.
- High
- Business-impacting — addressed promptly outside the cycle.
- Urgent
- Website down or critical issue — immediate attention.
Not included
- Large redesigns
- New feature development
- Custom applications/tools
- Major SEO campaigns
- Branding projects
- Extensive copywriting
These are scoped separately as project work.
Have a request right now?
Submit it through the form and we'll triage it.